Best Deals Salespk
Effective Date: 01 Nov 2024
At Best Deals Salespk, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we are here to help. Please review our Refund and Returns Policy carefully.
1. Returns
We accept returns under the following conditions:
- The return request is initiated within 07 days of receiving the product.
- The item is unused, in its original packaging, and in the same condition as when received.
- Proof of purchase (e.g., receipt or order confirmation) is provided.
Non-Returnable Items:
Certain items are not eligible for returns, including:
- Perishable goods (e.g., food, flowers)
- Personal care items (e.g., cosmetics, hygiene products)
- Customized or personalized products
- Items marked as “Final Sale”
2. Refunds
Refund Processing:
- Approved refunds will be processed within 01- 02 business days.
- Refunds will be issued to the original payment method. If this is not possible, store credit may be provided.
- Shipping cost will be charged on any refund.
Partial Refunds:
Partial refunds may be granted for items that:
- Show signs of use
- Are missing parts or accessories
- Are returned after the specified return period
3. Exchanges
We offer exchanges for defective, damaged, or incorrect items. To request an exchange:
- Contact us within 3 days of receiving the product.
- Provide proof of damage or error (e.g., photos).
If the requested replacement is unavailable, a refund will be issued.
4. Return Shipping
- Customers are responsible for the cost of return shipping unless the item is defective, damaged, or sent in error.
- Use a trackable shipping method to ensure the return is received.
5. Order Cancellations
You may cancel your order if it has not yet been shipped. Once shipped, the return process must be followed.
6. Contact Us
For any questions about returns, refunds, or exchanges, please contact us:
- Email: [email protected]
- Address: Gulistan e Johar, Karachi
We are committed to providing the best customer service experience and appreciate your business with Best Deals Salespk!